So what can you do if they won't let you reset your password online, but you want to recover your account?

In these cases, you need to go beyond the basic recovery process and reach out to the service provider directly.

Here's where DoNotPay can help.

Through our Recover Passwords product, we'll ask you a few questions regarding your account and collect information to help verify your account ownership. Once your case is ready to go, we'll contact the service provider on your behalf to ask for a password reset link to be sent to your current email address (instead of your old recovery email) so that you're able to reset your email and recover your account.

Some accounts DoNotPay can help recover:

• Email accounts (Gmail, Yahoo, Outlook, etc.)

• Streaming service (Netflix, Hulu, HBO, etc.)

• Gaming services (League of Legends, Fortnite, Minecraft, etc.)

• Social media (Snapchat, Twitter, Facebook, etc.)

• eCommerce platforms (Amazon, eBay, Etsy, etc.)

All you have to do is:

1. Go to Recover Passwords product on DoNotPay.

2. Select the type of account you are trying to recover, such as email, streaming service, social media, gaming, eCommerce, and more.

3. Tell us more about your account, including usernames and associated emails / phone numbers.

4. Help us verify your account ownership by entering the date you first created the account, when you last logged in, any payment methods saved under the account, etc.

5. Upload photographic evidence if you have any that can help prove your account ownership.

6. Enter any last known or previously used passwords to help verify your identity.

7. Enter your contact information and submit the task!

And that's it! DoNotPay will contact the service provider on your behalf to ask for a password reset link to be sent to your current email address that you have access to. You should hear back from them directly via email for more updates regarding your issue.