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Connect With an Inmate (Part 2)

Connect With an Inmate (Part 2)

More people are under control of the US prison system (8 million+) than receive parking tickets each year. Meanwhile, companies in the private prison industry, such as JPay, make billions charging inmates for contacting their families.

How can you solve the problem on your own?

Sending letters to inmates in prison isn't easy—one small mistake like using the wrong envelope, forgetting the inmate ID, or adding the wrong unit number can lead to a letter being rejected. Add the inconvenience of going to the post office on top of that, and it's no wonder that so many people give up on sending letters or trying to keep in touch at all.

How Can DoNotPay Help?

Communicating with loved ones in prison shouldn't be this hard. Through our new prison product, we make the process of sending letters as easy as writing a text or an email. Thanks to our newly integrated mailing technology and encrypted database, users can send letters to any prison straight from our app or website. They can also receive responses from inmates for a genuine two-way communication experience. We offer three main features:

1. The ability to locate inmates

Through our new search tool, users can easily locate their loved ones and the facilities at which they're being held, whether it's a federal, state, county, or ICE detention center.

All they need is the inmate's name and the state they're located in. It's an easy three-step process:

  1. Open the DoNotPay prison product.

  2. Enter the inmate's name and state they're located in.

  3. DoNotPay will locate the inmate and give you the most current location at which they're being held.

2. Sending physical letters to inmates

Our second feature makes it easy for you to write to inmates. We remove the hassle of going to the post office and also guide you through the required steps so that you can focus on the most important thing—writing a message to your loved ones. All you have to do is write or upload your message through DoNotPay, and we'll make sure it gets delivered. The process is as follows:

  1. Open the DoNotPay prison product.

  2. We'll walk you through the required steps like adding the inmate's name, ID, and facility.

  3. Write your message through our app/website or upload your own attachments.

  4. Upload any photos or images you want to attach to the letter.

  5. Choose from one of our customized letter templates.

  6. DoNotPay will instantly print and send the letter upon completion, so it's guaranteed to be received as soon as possible.

To make this experience as personalized as possible, we offer various letter templates the user can choose from, as well as special edition letters for the holidays.

3. Receiving letters from inmates

Our third feature makes it easy for inmates to write back to users. By giving users the option to receive letters from inmates, we foster genuine dialogue between the user and their loved ones and help facilitate strong connections.

Users can receive replies through DoNotPay virtual mailbox:

  • The inmate will send their response to an address where the physical letter will be digitized and the content will be sent to the user.